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My travel insurer won t pay out for a cancelled lockdown trip to Crete Gill Charlton assists a reader struggling to get a refund for a £1,596 holiday to Greece One reader s trip to Crete was scuppered by Covid Credit: Getty Peter Arnold writes A day before I was due to travel to Crete last April, I was forced to cancel my booking for flights and accommodation made through Pure Crete. The company had already offered to rebook the holiday later or in 2021 because of Covid-19 restrictions, but I felt that I could not commit to alternative travel plans at that time. I did not ask for my money back as I was confident that my travel insurer – InsureandGo – would cover the loss.

United kingdomGill charltonPeter arnoldForeign officePure creteGeneral exclusionsMarkets authorityUnited kingdom regulationPackage travelLinked travel arrangements regulationsPackage travel regulationsTravel insuranceYour moneyஒன்றுபட்டது கிஂக்டம்கில் சார்ல்டன்பீட்டர் அர்னால்ட்